Privacy Policy

Last Updated: 11/12/2024

At Richco Harley-Davidson, we value the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with us through our services.

By using our website or submitting an inquiry form, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us through our inquiry forms. This may include:

  • Personal Identification Information: Name, email address, phone number, mailing address, and any other details you provide when contacting us through our forms.
  • Vehicle Interests: Information about the products and services you're interested in, such as specific Harley-Davidson models or services you may require.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide you with the information, services, or products you request.
  • To process orders and provide after-sales support (if applicable).
  • To improve our website and services based on your feedback and usage.
  • To communicate with you regarding promotions, updates, or changes to our dealership (only if you have opted-in to receive such communications).

3. How We Protect Your Information

We take the security of your personal information seriously and employ reasonable measures to protect it from unauthorized access, alteration, or disclosure. Our website uses encryption technology (SSL) to safeguard your data when you submit inquiry forms.

However, no method of data transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing of Your Information

We do not share, sell, or rent your personal information to any third parties. Your information will only be used by Richco Harley-Davidson for the purposes outlined in this Privacy Policy. We may disclose your personal information only when required by law or to comply with legal obligations.

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect your experience on our website.

6. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you.
  • Correct any inaccurate or incomplete information.
  • Request the deletion of your personal data, subject to certain legal obligations.
  • Opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

If you wish to exercise any of these rights or have any questions about your personal data, please contact us using the information provided below.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Richco Harley-Davidson
357/2 Moo 1 Nong Pheung
Saraphi
Chiang Mai 50140

Phone: 052 080 761
Email: privacy@richcoharley.com